State Farm® Insurance Agent Kathryne Townsend
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jake Cable
June 10, 2025
5
out of
5
rating by Jake Cable
"Kara and the Townsend Statefarm insurance agency was great, easy peasy, explained everything broke it down told me exactly what I would be paying monthly everything was done remotely. I didn't even have to go.to the office I had email copies of my inusrruance cards within mins of signing up. Thank you. Very happy with you amd your office."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Kathryne"
Audrey Teur
June 6, 2025
5
out of
5
rating by Audrey Teur
"Suck a kind, knowledgeable team. Had the amazing opportunity to work with Kara and it was so delightful and insightful, grateful for this team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Kathryne"
Katherine Smith
June 6, 2025
5
out of
5
rating by Katherine Smith
"I've been with statfarm for about a year now just moved states and have to say this is the best rep I've delt with yet. Just talking with them you get an amazing boost of reassurance and confidence. They helped answer all my questions. Even called me a few weeks later to let me know everything was good to go. They will follow us with me at a later time to change some more information."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Kathryne Townsend State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Kathryne"
Trina Hogan
June 6, 2025
5
out of
5
rating by Trina Hogan
"Ms. Townsend is an awesome agent she reached out to me to make sure I had everything I need I really appreciate that!! She has a very pleasant and professional personality!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Kathryne"
Brittany Speaks
May 19, 2025
5
out of
5
rating by Brittany Speaks
"Awesome people they make sure everything is good and or needs updating. If you are looking for insurance get with Stare Farm"
We responded:
"Wow! You are so kind, thank you for your wonderful review! We appreciate the opportunity to serve you. - Kathryne"
Anthony Rivers
May 8, 2025
5
out of
5
rating by Anthony Rivers
"Outstanding service. Thank you so much for your assistance! 😊"
We responded:
"Anthony, we sincerely appreciate your five star review! Thank you for allowing our agency to serve you for your insurance needs. -Kathryne"
kevin sullivan
April 16, 2025
5
out of
5
rating by kevin sullivan
"Great and friendly service always with a smile! The women at the office go above and beyond to take care of the guest!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing friendly and attentive service is our top priority, and it's wonderful to know that our efforts have made an impact. We look forward to welcoming you back soon! - Kathryne"
Robin White
April 16, 2025
5
out of
5
rating by Robin White
"As a customers all of my questions have been answered by a real person, which I truly appreciate. All business has been handled in a timely and professional manner. I would highly recommend State Farm for anyone seeking insurance."
We responded:
"Thank you for your fantastic review! We're delighted to hear that our team was able to provide you with prompt and personal assistance. It's our goal to ensure that all of your questions are answered and that you feel confident in your insurance choices. We truly appreciate your recommendation and look forward to serving you in the future! - Kathryne"
TONYA MAYES-SAWYER
April 15, 2025
5
out of
5
rating by TONYA MAYES-SAWYER
"Kara and the entire staff are great!!! Very responsive and supportive in assisting with my insurance needs!!!"
We responded:
"Thank you so much for your wonderful review! Your satisfaction is our top priority, and we appreciate your kind words. If you have any more questions or need further assistance, don’t hesitate to reach out. We're here for you! - Kathryne"
Keir Dixon
April 3, 2025
5
out of
5
rating by Keir Dixon
"The customer service is excellent and the staff really cares about their clients."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Kathryne"
James Hurley
February 14, 2025
5
out of
5
rating by James Hurley
"This bunch are the best. They are courteous efficient and they get right on the issue. My calls always get returned promptly. James G Hurley Sr"
We responded:
"You are so kind, and we love working with you! Thank you so much for supporting our small business AND helping us get our 200th review!! It really helps us be seen serving our local community and help to serve more amazing people like yourself. - Kathryne"
Martha Castrellon
February 14, 2025
5
out of
5
rating by Martha Castrellon
"I was able to get an amazing quote for a renter's policy. The team was very helpful, and the process was very fast and smooth! Kathryne and her team always go above and beyond!"
We responded:
"Thank you so much we sincerely appreciate you allowing us to serve you and your family! - Kathryne"
Zarria James
February 14, 2025
5
out of
5
rating by Zarria James
"Kathryne has been providing insurance for my residence for almost 5 years and the experience is always pleasant! She never hesitates to answer a question or find solution."
We responded:
"Zarria, thank you so much for your kind words! We love working with you and are happy to help with your questions any time. Thank you for supporting us with your fantastic review! - Kathryne"
Charles Flynn
February 12, 2025
5
out of
5
rating by Charles Flynn
"Mackenzie Walter and all the agents at the Townsend State Farm Agency are just simply the best. They go above and beyond to make sure that you have all the information and resources along with the best possible coverage. I would recommend them to anyone looking for all types of insurance."
We responded:
"It means a great deal to us that you took the time to highlight your positive experience with Mackenzie and the entire Townsend State Farm Agency team. Our goal is to deliver outstanding service and ensure our clients receive top-notch coverage and resources. Your happiness is incredibly important to us, and we eagerly anticipate the opportunity to support you with all your insurance needs in the future! - Kathryne"
Timothy Dull
February 12, 2025
5
out of
5
rating by Timothy Dull
"Kathryne and her team have proven to be very responsive and proactive to any question and/or need that I presented to them. They are also very knowledgable about their products and exert a high degree of professionalism. I would highly recommend Kathryne and her office for your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Kathryne"
Sherry Teal
February 11, 2025
5
out of
5
rating by Sherry Teal
"This is how good they are. I recently moved to Virginia and thought I had to find a new agent. I did not! They have licenses in other states. She got everything transferred so quickly and correctly, I didn’t have to do a thing. She even called me to make sure I had received a refund check on a small matter. Top notch service. So glad I can still have her on my side even from Virginia. I have complete confidence in her team."
We responded:
"Sherry, we are thrilled to hear that you had such a positive experience with our team, even after your move to Virginia. Your kind words mean so much so us. It’s our goal to provide seamless service and support, no matter where our clients are located. We're glad we could assist you with the transfer process and ensure everything went smoothly. Your confidence in us means the world, and we look forward to continuing to support you in the future. If you ever need anything else, don’t hesitate to reach out! - Kathryne"
Paul Steele
February 6, 2025
5
out of
5
rating by Paul Steele
"Top notch!!!"
We responded:
"Thank you, Paul! We appreciate you and your support of our business. Your words mean more than you know! - Kathryne"
Breance Martinez
January 31, 2025
5
out of
5
rating by Breance Martinez
"Great team! Very nice."
We responded:
"We truly appreciate your positive feedback! It’s wonderful to hear that you had a great experience with our team. We’re committed to providing excellent service and are glad that it resonated with you. - Kathryne"
Matthew Mcdaniel
January 31, 2025
5
out of
5
rating by Matthew Mcdaniel
"Very clean office and supper professional staff. 10/10 experience"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We look forward to seeing you again soon! - Kathryne"
Jessica Harding
January 31, 2025
5
out of
5
rating by Jessica Harding
"Mackenzie helped me today. They were so friendly and really helped explain things that I didn’t understand. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mackenzie was able to assist you and make your experience a positive one. We appreciate your recommendation and look forward to helping you again in the future! - Kathryne"
Brad Defries
January 31, 2025
5
out of
5
rating by Brad Defries
"Kathryne and her team have been awesome to work with. Every time I have reached out to the office responses have been prompt, courteous and helpful. I can highly recommend this office based on their knowledge and professionalism"
We responded:
"Thank you for your fantastic review! We're delighted to hear that my team and I have provided you with such excellent service. Our goal is to ensure prompt and helpful communication, and it’s wonderful to know that we’ve met your expectations. Your recommendation means a lot to us, and we look forward to continuing to assist you in the future! - Kathryne"
Danielle Carone
January 31, 2025
5
out of
5
rating by Danielle Carone
"Knowledgeable and friendly staff always willing to help!"
We responded:
"Thank you for your kind words! We're so glad to hear that you find our staff knowledgeable and friendly. We strive to create a welcoming environment and are always here to help. We appreciate your feedback and look forward to assisting you again soon! - Kathryne"
Richard Johns
January 31, 2025
5
out of
5
rating by Richard Johns
"Staff was very friendly and provided me with excellent customer service! If there was an option for 10 stars I would have chose that"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our staff and that you felt well taken care of. Your feedback means a lot to us, and we appreciate your support. We hope to see you again soon! - Kathryne"
T Kev
January 31, 2025
5
out of
5
rating by T Kev
"Love this Agency! Great Service, extremely knowledgeable."
We responded:
"Thank you for your wonderful review! We're delighted to hear that you love our agency and found our service to be great and our team knowledgeable. Your satisfaction is our top priority, and we look forward to assisting you again in the future! - Kathryne"
Ivan Archbold
January 31, 2025
5
out of
5
rating by Ivan Archbold
"Katherine and her staff are top of the line. They have always been available when I need them the most. Keep up the great job team Kathryne."
We responded:
"Thank you so much for your fantastic feedback! We’re thrilled to hear that our team and I have been there for you when you needed us most. Your support means a lot to us, and we’re committed to maintaining the high standards you’ve come to expect. We appreciate your encouragement and look forward to continuing to serve you. - Kathryne"