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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Huckabee

July 17, 2024

5  out of  5 rating by Brian Huckabee
"Mackenzie was professional and easy to work with. She helped us with an insurance quote and got it to us quickly. Highly recommend!"
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Kenyon Rush

July 17, 2024

5  out of  5 rating by Kenyon Rush
"Kathryn has been great to work with. She ask detailed questions to tailor insurance to your needs."
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Darrell Hoots

July 11, 2024

5  out of  5 rating by Darrell Hoots
"Always very professional, helpful, and knowledgeable. Anytime I have an issue or question, the State Farm team always gets things resolved"
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Rezo King

July 3, 2024

5  out of  5 rating by Rezo King
"Thank you so much Mackenzie for making me feel at ease while getting my quote. You were so nice, welcoming, and just easy to talk to."
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D'andra Medel

July 3, 2024

5  out of  5 rating by D'andra Medel
"Mackenzie was very helpful in answering my questions. It was very easy to get a quote and it took a lot less time than I expected, I am definitely thankful to have received the help!"
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July 3, 2024

5  out of  5 rating by BRANDI ELLIS
"What a wonderful office! Everyone is always so kind and helpful and is always willing to help in any situation. The best!!!"
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Alice McNair

July 2, 2024

5  out of  5 rating by Alice McNair
"I moved to NC from NY in 2023 and as much as I know, I didn’t know. I called Townsend Insurance Agency, and after going over numbers and policies. I made a commitment that day. I felt like welcome to North Carolina. We will guide you, that’s exactly what she and her staff did. What ever the need was they were there to support and inform. I so appreciate Townsend Insurance Agency INC Thanks!!😊"
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star blackwell

June 14, 2024

5  out of  5 rating by star blackwell
"Kara was great with my insurance needs. She is very friendly and professional. I look forward to doing business with her."
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Janet Thacker

May 24, 2024

5  out of  5 rating by Janet Thacker
"Wonderful lady! She is very knowledgeable, informative, and friendly!"
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LaTonya Andrews

February 29, 2024

5  out of  5 rating by LaTonya Andrews
"State farm has great coverage for vehicles in homes. The support received was handled very professionally and very helpful. I would definitely recommend this office for anyone to use as I have been a member of state farm for many years."
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Jacob Jordan

February 15, 2024

5  out of  5 rating by Jacob Jordan
"Great experience with this Statefarm team! They are genuine and actually care!"
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Barbara Matthews

February 9, 2024

5  out of  5 rating by Barbara Matthews
"Great team! They went up and above to make sure my policies were complete!"
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Ian Byers

February 1, 2024

5  out of  5 rating by Ian Byers
"Kara of Winston Salem made my experience smooth and easy. She was to the point and transparent. I feel great about my relationship with State Farm and am thankful for my representative."
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Shandia Little

January 30, 2024

5  out of  5 rating by Shandia Little
"I love state farms they are very nice people they always there to help and they always there to save you a dollar any questions you have they always can help you and they always have an answer that's what I call a good team."
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Kayla Rivers

January 25, 2024

5  out of  5 rating by Kayla Rivers
"Kathryne is hands down the best agent I’ve ever interacted with in any insurance agency! She is so sweet and knowledgeable about any questions or concerns you may have regarding your policy or coverage."
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Tan Matthews

January 11, 2024

5  out of  5 rating by Tan Matthews
"Raleigha was so awesome and has the best customer service I have had in years ."
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James Lang

December 19, 2023

5  out of  5 rating by James Lang
"Amazing team all around!"
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Russell Harper

November 16, 2023

5  out of  5 rating by Russell Harper
"I always have a professional and positive experience with Katherine Townsend’s Insurance Agency. My questions are answered promptly and courteously."
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Herman Randall

October 23, 2023

5  out of  5 rating by Herman Randall
"Kara is super great, she had all the patience with me asking hundreds of questions. It is rare now days to find sure superior customer service. State farm found a diamond 💎 in her. Keep up the great work"
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Michael Mauldin

October 9, 2023

5  out of  5 rating by Michael Mauldin
"Kathryne Townsend and her team at State Farm have provided the best customer service for the many years that I’ve been insured by them. They are always easy to work with. I would recommend anyone to do business with them."
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October 6, 2023

5  out of  5 rating by widowmæker
"Always a pleasant encounter, never fails, whether it's in person or over the phone, it's usually a different person from the last but just as if not more pleasant than the last, and always super informative, what an elite staff, State Farm must run them through an incredibly intense type of boot camp to pump out such efficient and superior personnel as they have. My cup runneth over, my heart be still."
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Shawn Roberson

September 25, 2023

5  out of  5 rating by Shawn Roberson
"I just wanted to give a shout out to our insurance agents over at Kathryne Townsend State. The team over there are quick and efficient and definitely love what they do which makes it easier given how professional they are! I definitely recommend having them handle your insurance needs! Thank you everyone over at Kathryne Townsend State Farm! Shout Ryleah also!"
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Michael Watts

September 1, 2023

5  out of  5 rating by Michael Watts
"State farm associates are always caring and willing to help with whatever you need.they are quick and easy, always polite.i like to he service They provide to their customers.would recommend to anyone."
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Mya Octavia

September 1, 2023

5  out of  5 rating by Mya Octavia
"It’s always a pleasure speaking to them. No matter who I speak with, they’re very helpful and kind!"
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delmetris jordan

August 30, 2023

5  out of  5 rating by delmetris jordan
"The people there are so nice and helpful"