State Farm® Insurance Agent Kathryne Townsend
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nikki Trusty
October 2, 2024
"Mackenzie is always pleasant to talk to and super helpful. A rare find in businesses these days!"
"Nikki, thank you for your kind words! It is our pleasure to help you with your insurance needs! We think Mackenzie is pretty fantastic as well :) Thank you for allowing us to serve you!"
Penny Hull
September 11, 2024
"Thank you so much for taking the time with us and helping us lower our payments and give advice! We really appreciated it! You were awesome!"
"Penny, thank you for allowing us to serve you and your family. It was fantastic visiting with you to review your insurance needs. We appreciate you so much! - Kathryne"
Brian Huckabee
July 17, 2024
"Mackenzie was professional and easy to work with. She helped us with an insurance quote and got it to us quickly. Highly recommend!"
"Hello, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. We appreciate you and your recommendation! - Kathryne "
Kenyon Rush
July 17, 2024
"Kathryn has been great to work with. She ask detailed questions to tailor insurance to your needs."
"Thank you for the 5-star review, Kenyon! I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I have very much enjoyed working with you! - Kathryne "
Darrell Hoots
July 11, 2024
"Always very professional, helpful, and knowledgeable. Anytime I have an issue or question, the State Farm team always gets things resolved"
"Darrell, I look forward to being a constant in your insurance needs. We appreciate your time and kind words very much. - Kathryne"
Rezo King
July 3, 2024
"Thank you so much Mackenzie for making me feel at ease while getting my quote. You were so nice, welcoming, and just easy to talk to."
"Rezo, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Kathryne"
D'andra Medel
July 3, 2024
"Mackenzie was very helpful in answering my questions. It was very easy to get a quote and it took a lot less time than I expected, I am definitely thankful to have received the help!"
"D'andra, you're a 10 star customer! Thank you for supporting our State Farm Agency! We will always be here for you. - Kathryne"
BRANDI ELLIS
July 3, 2024
"What a wonderful office! Everyone is always so kind and helpful and is always willing to help in any situation. The best!!!"
"Brandi, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Kathryne"
Alice McNair
July 2, 2024
"I moved to NC from NY in 2023 and as much as I know, I didn’t know. I called Townsend Insurance Agency, and after going over numbers and policies. I made a commitment that day. I felt like welcome to North Carolina. We will guide you, that’s exactly what she and her staff did. What ever the need was they were there to support and inform. I so appreciate Townsend Insurance Agency INC Thanks!!😊"
"Alice, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Kathryne"
star blackwell
June 14, 2024
"Kara was great with my insurance needs. She is very friendly and professional. I look forward to doing business with her."
"Hello, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Kathryne"
Janet Thacker
May 24, 2024
"Wonderful lady! She is very knowledgeable, informative, and friendly!"
"Janet, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Kathryne"
LaTonya Andrews
February 29, 2024
"State farm has great coverage for vehicles in homes. The support received was handled very professionally and very helpful. I would definitely recommend this office for anyone to use as I have been a member of state farm for many years."
"LaTonya, it was our pleasure helping with your insurance! My team and I will always be here for you if you need any guidance or have any questions. Thank you for your recommendation! - Kathryne "
Jacob Jordan
February 15, 2024
"Great experience with this Statefarm team! They are genuine and actually care!"
"Jacob, thank you for your kind review! Our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Kathryne "
Barbara Matthews
February 9, 2024
"Great team! They went up and above to make sure my policies were complete!"
"Barbara, the time you spend with us is always a pleasure for my team and I. Please know we will always be a phone call away when you’re in need. - Kathryne"
Ian Byers
February 1, 2024
"Kara of Winston Salem made my experience smooth and easy. She was to the point and transparent. I feel great about my relationship with State Farm and am thankful for my representative."
"Ian, we will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs. - Kathryne"
Shandia Little
January 30, 2024
"I love state farms they are very nice people they always there to help and they always there to save you a dollar any questions you have they always can help you and they always have an answer that's what I call a good team."
"Shandia, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Kathryne"
Kayla Rivers
January 25, 2024
"Kathryne is hands down the best agent I’ve ever interacted with in any insurance agency! She is so sweet and knowledgeable about any questions or concerns you may have regarding your policy or coverage."
"Kayla, the enjoyment we have in assisting those in need is indescribable. Thank you for giving us the opportunity each day to serve you. - Kathryne"
Tan Matthews
January 11, 2024
"Raleigha was so awesome and has the best customer service I have had in years ."
"Tan, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Kathryne"
James Lang
December 19, 2023
"Amazing team all around!"
"James, A top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Kathryne"
Russell Harper
November 16, 2023
"I always have a professional and positive experience with Katherine Townsend’s Insurance Agency. My questions are answered promptly and courteously."
"Russell, My team and I will always do the best we can in providing the most affordable policies as we know your hard earned income is important to all. - Kathryne"
Herman Randall
October 23, 2023
"Kara is super great, she had all the patience with me asking hundreds of questions. It is rare now days to find sure superior customer service. State farm found a diamond 💎 in her. Keep up the great work"
"Herman, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Kathryne"
Michael Mauldin
October 9, 2023
"Kathryne Townsend and her team at State Farm have provided the best customer service for the many years that I’ve been insured by them. They are always easy to work with. I would recommend anyone to do business with them."
"Michael, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Kathryne"
widowmæker
October 6, 2023
"Always a pleasant encounter, never fails, whether it's in person or over the phone, it's usually a different person from the last but just as if not more pleasant than the last, and always super informative, what an elite staff, State Farm must run them through an incredibly intense type of boot camp to pump out such efficient and superior personnel as they have. My cup runneth over, my heart be still."
"Ralf, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Kathryne"
Shawn Roberson
September 25, 2023
"I just wanted to give a shout out to our insurance agents over at Kathryne Townsend State. The team over there are quick and efficient and definitely love what they do which makes it easier given how professional they are! I definitely recommend having them handle your insurance needs! Thank you everyone over at Kathryne Townsend State Farm! Shout Ryleah also!"
"Shawn, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Kathryne"
Michael Watts
September 1, 2023
"State farm associates are always caring and willing to help with whatever you need.they are quick and easy, always polite.i like to he service They provide to their customers.would recommend to anyone."
"Michael, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Kathryne"