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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Russell Harper

November 16, 2023

5  out of  5 rating by Russell Harper
"I always have a professional and positive experience with Katherine Townsend’s Insurance Agency. My questions are answered promptly and courteously."
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Herman Randall

October 23, 2023

5  out of  5 rating by Herman Randall
"Kara is super great, she had all the patience with me asking hundreds of questions. It is rare now days to find sure superior customer service. State farm found a diamond 💎 in her. Keep up the great work"
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Michael Mauldin

October 9, 2023

5  out of  5 rating by Michael Mauldin
"Kathryne Townsend and her team at State Farm have provided the best customer service for the many years that I’ve been insured by them. They are always easy to work with. I would recommend anyone to do business with them."
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Ralf Hatter

October 6, 2023

5  out of  5 rating by Ralf Hatter
"Always a pleasant encounter, never fails, whether it's in person or over the phone, it's usually a different person from the last but just as if not more pleasant than the last, and always super informative, what an elite staff, State Farm must run them through an incredibly intense type of boot camp to pump out such efficient and superior personnel as they have. My cup runneth over, my heart be still."
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Shawn Roberson

September 25, 2023

5  out of  5 rating by Shawn Roberson
"I just wanted to give a shout out to our insurance agents over at Kathryne Townsend State. The team over there are quick and efficient and definitely love what they do which makes it easier given how professional they are! I definitely recommend having them handle your insurance needs! Thank you everyone over at Kathryne Townsend State Farm! Shout Ryleah also!"
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Michael Watts

September 1, 2023

5  out of  5 rating by Michael Watts
"State farm associates are always caring and willing to help with whatever you need.they are quick and easy, always polite.i like to he service They provide to their customers.would recommend to anyone."
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Mya Octavia

September 1, 2023

5  out of  5 rating by Mya Octavia
"It’s always a pleasure speaking to them. No matter who I speak with, they’re very helpful and kind!"
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delmetris jordan

August 30, 2023

5  out of  5 rating by delmetris jordan
"The people there are so nice and helpful"
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This is Us

August 30, 2023

5  out of  5 rating by This is Us
"This insurance agency has always been very professional and attentive to all my insurance needs. I personally would recommend it to family and friends!"
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Sarah McGuire

August 25, 2023

5  out of  5 rating by Sarah McGuire
"I’ve always had a good experience with this agency. Everyone is polite and always helpful. Specially, Manny has always been my point of contact and I have nothing but praise to give. When I had a claim on my vehicle and house, my agency always reached out to make sure everything was okay, which was appreciated."
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Joey Weavil

August 19, 2023

5  out of  5 rating by Joey Weavil
"Awesome to work with. They’re not afraid to show a little personality which is very different, but awesome! They take very good care of their customers!"
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Ana Sanchez

August 17, 2023

5  out of  5 rating by Ana Sanchez
"I have been with this insurance going on 3 yrs and they have been amazing always friendly and kind i appreciate them always helping me with all my needs thank u state farm."
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david auyeung

August 15, 2023

5  out of  5 rating by david auyeung
"Excellent 👍"
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Lyn Pruitt

August 14, 2023

5  out of  5 rating by Lyn Pruitt
"Thank you, Ryleah, for updating my account to make my life easier!"
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Jennifer Tucker

July 28, 2023

5  out of  5 rating by Jennifer Tucker
"Kathryne Townsend and her team go above and beyond and Kara is the best! Whether I have questions regarding my policy or need to make changes, Kara is so very kind and helpful. She is so patient and makes certain I am never left in the dark or have doubts. I cannot say enough positive things about them and I promise it would serve you well to be their customer. I am always pleased with their service and again, Kara is an absolute gem!"
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alberta clark

July 19, 2023

5  out of  5 rating by alberta clark
"Your agents are very helpful in helping get the insurance they need. Very nice and courteous to customers. I have not had any problems working with them. They are very professional also. Alberta Clark"
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orbelin jaramillo

July 18, 2023

5  out of  5 rating by orbelin jaramillo
"Great service"
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Leticia Jaramillo

July 17, 2023

5  out of  5 rating by Leticia Jaramillo
"Moses is so nice and helpful"
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Maya Cribbs

July 15, 2023

5  out of  5 rating by Maya Cribbs
"Highly recommend this team if you're looking for a new insurance agent! It can be a bit overwhelming starting your own insurance plan once hitting "official" adulthood, but Kathryne and her team make the transition super easy. Everyone in the office is so friendly and knowledgeable. So glad I chose this team to work with!"
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Annmarie Joseph

June 20, 2023

5  out of  5 rating by Annmarie Joseph
"Thanks to ALL OF YOU !!! For ALL YOUR HELP !!! I appreciate your services !!!"
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Paul Meyers

May 31, 2023

5  out of  5 rating by Paul Meyers
"Exelant service"
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Jim Knowles

May 31, 2023

5  out of  5 rating by Jim Knowles
"We needed a quick turnaround on a renters policy and Kara helped us out in a hurry! Great service and friendly people."
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Kim Eidson

May 30, 2023

5  out of  5 rating by Kim Eidson
"Everyone at Katherine Townsend agency is awesome to my family. They advise me on different insurance options. Take payments and set up reminders for me to make them payments. They go over and beyond."
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Arlene Whitten

May 27, 2023

5  out of  5 rating by Arlene Whitten
"I really love the team at KT-State Farm! Always polite and professional. Request and services are always done in a timely manner. They rock!"
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Wes Linton

April 21, 2023

5  out of  5 rating by Wes Linton
"Townsend State Farm team has covered all my family's needs for many years. Highly recommend this agency for anything you know you need and things you're not sure about. They are very helpful and go above and beyond what is asked for or expected. They feel like family!"